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Social Housing Management
Correct Contract Services are a specialist provider of mechanical and electrical systems installation and maintenance services to all market sectors - including the corporate housing sector, local authorities, housing associations and domestic home owners. Amongst our clients are Winchester City Council, Reading Borough Council, Sovereign Housing Association, Enham and many others.
Based in Andover, Hampshire, Correct Contract Services operate across the South of England and London. Our services, whether installation or maintenance, are carried out by a team of post code based engineers - therefore we are always local! In addition, this approach helps to reduce the distances travelled and therefore costs of project delivery.
Correct Contract Services have been engaged in mechanical and electrical systems design, supply, installation and refurbishment (upgrades) including servicing and responsive repairs since September 2007. Within the last three years the company has grown from two employees to 18 full time employed staff and developed a pool of more than 20 highly qualified self-employed sub-contracting engineers who are available on an 'as needed' basis.
At the moment we install and or upgrade more than 700 gas heating systems per year. The works vary according to a property, and may include removal and replacement of obsolete systems, pipe work installation, reactive maintenance, repairs and general building works.
In addition to installation and upgrades we offer a 24/7 response service 365 days a year, with engineers available for call-outs and emergencies day and night, working to a performance targets and timescales depending on the nature of the call-out and the urgency or vulnerability of a resident.
As well as responsive repairs, Correct Contract Services may also oversee the annual service and maintenance of gas appliances within properties. Our dedicated Gas Servicing Department currently has a capacity to plan and manage over 16,000 service visits per annum.
We regularly operate on behalf of local authorities or housing associations who have a responsibility towards their residents. As such, the quality of our work and the professional manner in which we undertake it, reflects not only on ourselves, but also our clients (the commissioning bodies). Although not a 'partnership' in the legal sense, we work very closely with our major clients in the spirit of partnership in order to identify cost saving activities and general areas of efficiency. These range from recommendations relating to use of specific materials and products, and effective planning of individual projects through to managing residents (and other stakeholders) expectations.
Our commitment to continuous services development and the perfection of customer relationships has been acknowledged by Hampshire County Council. Correct Contract Services have been presented with the Test Valley Small Business of the Year Award 2009/10.
For more information on our services to the social housing sector please download our Social Housing Presentation.
