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Social Value

A Festive Feast at The Hill

Correct Contract Services (CCS) was proud to support a heart-warming Christmas lunch for local senior residents at The Hill Community Centre in Banbury, helping to bring festive cheer, companionship and a sense of community to those who needed it most. CCS was represented on the day by James Bishenden, our Customer Experience Manager, who joined…

Wyndhurst Orchard At Correct Contract Services (CCS), we believe that delivering quality heating and compliance services to Cornwall Housing customers is only part of our role. Making a real difference in the communities we serve is just as important. Our recent social value project at Wyndhurst Orchard, a retirement housing complex in Wadebridge, Cornwall, is…

You might recall an article that we posted about financial donations that Correct Contract Services made as we continued to work alongside our partners, Sanctuary Housing. We’re pleased to announce that our donation became part of a large fund that has been distributed to over 1000 people in need. A total of £173,000 has been…

Locals Grateful for CCS Clean-up On Thursday, 3rd July, a group of staff members who had kindly volunteered to take part in a community litter pick arrived at Hordle Cliff, Milford-on-Sea, a scenic and much-loved spot along the New Forest coastline. Spirits were high as we gathered in the car park, greeted by warm sunshine…

One of our Senior Business Partners here at CCS, Lorna Warmington, recently undertook the challenging Inca Trail in Peru, with the ultimate destination being the ancient citadel of Machu Picchu. Not only did she have an incredible adventure, but Lorna and her friend Cheryl also managed to raise £1,639 for Dementia UK, a cause close…

On a gloomy Tuesday afternoon, seven lads from CCS arrived at Goals, a football facility in Southampton. Upon entering the building, we were welcomed by Cameron and his team from Business Fives. This was our second year participating in the competition, though with meetings and other commitments preventing many who took part last year, it…

CCS Helping to Reinvigorate Swift Numbers Correct Contract Services (CCS) has launched its Swift Action campaign in the St Albans area, spearheaded by Resident Liaison Officer, Antoine Stewart. This initiative aims to support the recovery of swift populations, migratory birds that are currently on the Red List for conservation concern, having suffered a 62% decline…

CCS Adorn The Robins Correct Contract Services (CCS) is proud to announce our sponsorship of Stockbridge FC. When CCS Retrofit Surveyor Bradley Read approached Managing Director Danny Gladwyn about the possibility of sponsoring the team he plays for, Danny was more than happy to support a local club with a CCS player in its ranks.…

CCS Supports Men’s Mental Health Charity Correct Contract Services (CCS) has been supporting the men’s suicide prevention and mental health charity, Andy’s Man Club, for several years. To further strengthen this partnership, CCS directors have decided to update the graphics on the rear of two company vans. This meaningful contribution ensures that these vans will…

Young Students Excited To Receive Wildflower Seeds Senior Resident Liaison Officer, Tina Harvey from CCS, visited Plaistow and Kirdford Primary School alongside Helen Dexter from Stonewater. They were warmly welcomed by the school staff, who introduced them to the Gardening Club—an initiative that has been running for several years, led by a dedicated volunteer who…

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How do Solar Panels work?

A Solar PV panel consists of many cells made from layers of semiconducting materials, most commonly silicon. When light shines on this material, a flow of electricity is created.

The cells don’t need direct sunlight to work and can even work on cloudy days. However, the stronger the sunlight, the more electricity is generated.

Solar PV systems are composed of several panels, with each panel capable of generating approximately 400W of energy in strong sunlight. Typical systems contain around 8-12 panels and generate direct current (DC) electricity. Because the electricity used for household appliances is alternating current (AC), an inverter is installed to convert the DC electricity to AC. This electricity can be used throughout your home or exported to the grid.

Solar PV Tips

During daylight hours, you’ll be generating electricity even on cloudy days, but if you’re using more power around your home than your panels are generating, or during the evening when your panels are not generating any electricity, you’ll be supplementing this by importing electricity from the grid.

As your solar PV system will be working at its peak during daylight hours, it’s a good idea to run your electrical appliances, such as your washing machine and dishwasher. If you’re away during the day, some appliances have a built-in delay timer that allows you to program the start time of the appliance.

Please always refer to manufacturer guidelines prior to setting up delay timers or programme start times.

Using your Solar PV panels

On completion of your Solar PV installation, the system will be commissioned. During this process, the engineer will complete the setup of your Solar PV system. There are no controls which need adjusting.

The most common cause of damp within a home is condensation

Condensation occurs when moisture in the air gets cooler and tiny water droplets appear on surfaces, for example, when your mirror mists over after you have a bath. All houses can be affected by condensation, and it can cause mould, leave a musty smell and damage clothes, furnishings and decoration

The following Do’s & Don’ts will help to reduce condensation and help to reduce the risk of mould spores.

DO – Try to keep temperatures in all rooms above 15°C – this will reduce condensation forming on external walls

DON’T – Block air vents, air bricks or trickle vents on double-glazed windows. Try to leave gaps around furniture (beds, wardrobes & Sofas) to allow airflow.

DO – Open windows in main living areas for at least 10 minutes per day

DON’T – Dry clothes on radiators. If you have to dry clothes indoors and don’t have a tumble dryer, place clothes on a drying rack in a room with an open window. No drying rack hang out your clothes on hangers and hang from a curtain pole above a slightly opened window.

DO – Make sure when a tumble dryer is in use, that you are using a condensing dryer or are venting the hose out of an open window

DON’T – Put the hot water in first when running a bath. Putting the cold water in first reduces condensation.

DO – Make sure that when bathing or taking a shower, you are using an extractor if you have one or are opening a window. Try to leave the window open for at least 20 minutes after having a bath or shower.

DON’T- Leave wet towels lying around!!

DO – When cooking, close internal doors and open a window. Put lids on pans and only fill kettles with the amount of water you need. This will reduce boiling times and save money.

DON’T – Leave mould spores and mildew. Clean off with a fungicidal remover. Wipe condensation off of windows.

DID YOU KNOW?

• A family of four can add moisture to the air equivalent to 30 to 40 litres of water a week just by breathing
• Showering, cooking, bathing and washing can add 15 to 20 litres a week
• Drying clothes indoors can add 10 to 15 litres a week

Heat Pump Help And Extra Info

Heating

Your new Air Source Heat Pump heats the house and hot water cylinder much like gas or oil-fuelled boilers; however, there are a couple of differences which you need to be aware of at initial start-up.

CCS will have provided you with a room thermostat to regulate your new radiators, along with the fitting of Thermostatic Radiator Valves (TRVs) control units located on each radiator, providing you with full adjustment to your heat settings. The heat pump will operate from the signal sent by the room stat back to the heat pump.

Once the unit starts up, it will take time to get to temperature; it is not instant, however, within 10 minutes, you should feel the radiators beginning to warm up. It may take a few days to have everything set to the required temperature. Please do not switch your thermostats off during this period.

The radiator temperatures will be lower than those of a standard gas or oil boiler. To add to this, they have been set to run in a weather compensation mode, which means that the unit measures the outside temperature and adjusts the radiator temperature to suit, the colder it is outside, the warmer the radiators will be and vice versa. This function is automatic and is designed to save you money. In very cold weather, the radiators will be at their hottest, and they will reach 50°C

Running Your Heating Efficiently

It is very expensive and slow to heat a house from cold. With a heat pump, the best advice is to maintain the house at as close to a constant temperature as possible all the time. By far the most economical way to run a heat pump is to leave it on 24/7 at one set temperature; don’t turn it off at the control panel. Please DON’T set the room temperature too low when you leave the house, ideally drop it no more than 2 degrees below your normal set temperature when you go out, or it will take a long time and a lot of energy to recover.

To switch off the heating in summer, set your room thermostats down to 17°C or 18°C to avoid the heating starting up. Your radiators have thermostatic valves on them; you can adjust each room’s temperature using these.

Hot water

The unit is set up to maintain the water between 45 and 50°C at all times. As you use the water, the heat pump will constantly top up the cylinder. The hot water cylinder has priority over the heating; if the cylinder temperature falls 5 degrees below its set point, the unit will automatically switch to heating the cylinder. This should take less than an hour.

Once the set temperature is achieved, the unit will go back to heating the house. The hot water cylinder is very efficient and keeps the stored water at a constant temperature with very little heat loss.

There is an automatic anti-legionella/disinfection cycle. The unit will heat the cylinder with the immersion to 60°C. If the legionella cycle is not completed, an error code will flash on the screen and you will need to call an engineer to check it.

Room Thermostat

The room thermostat simply switches the heating system on and off as necessary. It works by sensing the air temperature, switching on the heating when the air temperature falls below the thermostat setting, and switching it off once this set temperature has been reached.

The best way to set and use your room thermostat is to find the lowest temperature setting that you are comfortable with, and then leave it alone to do its job.