Residents' Area

Welcome to the CCS Customer Area for residents of properties having a Retrofit system fitted by CCS or with heating or electrical systems maintained by CCS.

We have packed these pages with a wealth of information to help you with the easy fixes that you might need on your system and the details that you require if you need to book a callout or service.

For our Retrofit customers, there are resources available to guide you through your installation journey with CCS.

Visit the Maintenance Residents' Area
Visit the Retrofit Residents' Area

Maintenance

If something doesn't seem quite right with your system, take a look through the information in our maintenance section.

We have several pages dedicated to our maintenance customers. Take a look at our helpful articles, videos and FAQs to attempt any quick fixes that you might be able to do yourself.

This might eliminate the need for an engineer to visit for a fault and could get your system up and running quickly or working more efficiently.

If the problem persists or your system requires a service, please contact us.

Visit the Maintenance Residents' Area

Retrofit

We understand that the installation of a Retrofit system can be confusing/concerning. Our Retrofit area of the website is full of information which aims to answer as many of your Retrofit questions as possible.

Your Resident Liaison Officer (RLO) will be available to guide you through the process, but we appreciate that you might want to reference the relevant information at your own pace.

If your Retrofit planning or installation is already in progress, please contact your RLO with any questions that aren't covered in this online guide.

Visit the Retrofit Residents' Area
Visit the Maintenance Residents' Area
Visit the Retrofit Residents' Area

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