CCS Company Days 2025

Four Days, Two Venues

Earlier this month, Correct Contract Services (CCS) held four company days to allow almost everyone from the business to attend. The first venue was Kettering Park, which made it easier for staff in the north of the country to attend. To accommodate our staff in the south, the second venue was Hampshire County Cricket Club's ground, The Utilita Stadium in Southampton.

This was an excellent opportunity to bring staff together. Meeting up with others and exchanging ideas is an important part of these days. Speakers at these company days gave an overview of the company and their individual departments to keep staff abreast of all that is happening.

CCS Managing Director, Danny Gladwyn, gave a brief overview of why we were bringing the staff together, along with the aims and targets moving forward.

Finance Director, Leigh Hope, provided a thorough and positive update on the past, present, and future of CCS, highlighting the company’s strong financial position and how our well-managed growth has been a success, which is set to continue on a similar trajectory.

Head of People & Governance, Sarah Tomlinson, outlined our progress with the recruitment and retention of staff. She also explained how Training and Development are evolving and expanding to support the ever-growing CCS.

Compliance & Safety Manager, James Stevens, delivered an engaging update on safety and fleet operations and set out the CCS strategy for environmental responsibility and sustainability.

Head of Business Partnerships, Jordan Shelley, spoke about future targets and how we maintain our future growth within the industry. He also informed the group of the expansion of the Business Development team over the past twelve months and the changes the group has introduced.

Customer Experience Manager, James Bishenden, emphasised the importance of enhancing our customer experience. Customer experience has been identified as the number one metric that CCS is focusing on improving, as this not only makes life easier for customers but also creates a smoother working day for staff. This message was reiterated throughout all four days, underlining its importance.

Take A Look

Have a quick look at this snapshot of what took place over the four days, and stay tuned for the bonus content at the end, where we celebrate our staff who have won awards this year.

Winners

It’s important to celebrate the achievements of our staff, so team leaders were asked to nominate individuals they felt had made a difference to the company and to their colleagues.

Congratulations to the following individuals, and well done on their achievements.

Impact Awards

To recognise someone whose actions or achievements have had a significant, positive effect on the business or a particular project, team, or client.

Jasmine Bhungal

Jasmine started as an improver who it was fair to say was shy on her start with CCS, she has grown in ability and confidence and is now a shining example of work ethic, leadership and attitude and has recently been promoted to administration manager which is an incredible achievement and credit is due on her rapid development and the team around her who have supported.

Sarah Price

Leading a contract whilst within a Junior Project Manager role and excelling. Improving confidence and assurance, and an example of work ethic, dedication

Sarah Jordan

Sarah has played a key role in making sure our department stays compliant. She pays close attention to details and is always one step ahead when it comes to understanding policies and procedures. She’s great at handling clients, making sure we meet our targets, and setting up processes that keep everything running smoothly. Sarah doesn’t just do what’s needed—she goes above and beyond to make sure we’re doing things the right way. Because of her hard work, our department has stayed on track, avoided risks, and earned trust from our clients/partners.

Rising Star Awards

To recognise a high-potential individual who has shown exceptional promise, rapid growth, and enthusiasm in their role, regardless of their experience level.

Kieran Woods

Kieran’s no-nonsense, get the job done approach and technical ability have been an asset to the PAS Compliance team, whereby he is cross-trained and excels at survey quality checks, submissions and Retrofit designs. He is a valuable member of the team.

Julius Quayson-Otoo

Excelling with technical knowledge and a work ethic where he is often asked to leave the office. Commitment above and beyond standard expectations.

Louise Cartwright

Lou consistently goes above and beyond, not just in the effort that she applies to all tasks presented to her, but equally in the willingness to push herself outside of her comfort zone on a daily basis. Fantastic effort, thank you.

Sam Johnson

Since joining the company at the end of 2024, Sam has made a remarkable impact on our training and development processes in a very short time. She has streamlined and organised our mandatory requirements into a structured approach that not only facilitates learning but also ensures full compliance with our many accreditations and legal obligations.

Sam is always willing to help others in the team, offering her support with tasks like spreadsheet development, especially for those of us who aren't as tech-savvy. Her dedication, initiative, and collaborative spirit make her a true asset to the team.

Tilly Jones

In the last few months, Tilly has taken on the Stonewater ASHP recovery bookings and Aster contract whilst still achieving her full role as part of the Stonewater team. This has shown a massive improvement in all the areas she has taken on whilst maintaining a fantastic, positive attitude on a daily basis.

Service Excellence Awards

To recognise someone who consistently goes above and beyond in delivering exceptional service to clients or customers, embodying the company's commitment to customer satisfaction.

Dhwani Adepu

Dhwani is an effective scheduler and has a phone glued to her hands. Dhwani is low-key and often goes under the radar, where she leads with stats produced by the scheduling team in bookings to ensure the operations teams in on site to achieve targets.

Sam Bastin

No task is too small for Sam, and he leads his on-site team with a front-line mentality. He is always available and the PAS compliance team have complimented Sam as the most responsive and pro-active staff member in all Retrofit to any escalated issues.

James McWilliams

Jingles is everyone’s ‘go-to guy’. His experiences and knowledge of CCS personnel as well as its business systems have been invaluable as a newcomer, if only we could bottle it 😊.

Jingles rises to every challenge and request made of him (there are a lot!) from all areas of the business, including those requests outside the scope of his general job role, with unwavering willingness to help. He is diligent and tenacious in all that he is asked to do and delivers it with a smile.

Ian Pearson

Since joining, Ian has been a driving force in completely transforming our online presence, achieving an outstanding growth of over 300% in our social media metrics and producing A1 content, allowing us to stand out amongst our competitors. His website overhaul has also significantly enhanced our online appearance and aligned our digital footprint with the company's size, effectively showcasing our daily achievements and recognising our colleagues. Furthermore, Ian has been instrumental in launching our new company newsletter, demonstrating his significant effort to keep the entire business informed of changes. He's a reliable and supportive resource for numerous teams, always willing to assist, even remotely (clearly, not even the beach or Times Square can keep him away from his laptop!).

Jenna Baker

Jenna has battled through some adversity and some overly difficult times, and from the feedback at the HG meeting, the contract, despite understaffing and the other issues they have faced, is in a great place. She maintains a fantastic repour with all the HG engineers, and they will do anything for her and the company because of her hard work and dedication.