Don’t Risk It. Stay Gas Safe.

Every year, poorly maintained gas appliances injure and kill people across the UK. Here's what every household needs to know, and do.

Gas powers millions of British homes, boilers, hobs, fires, and water heaters that we rely on every single day. But without regular checks and basic awareness, those same appliances can become serious hazards. Carbon monoxide poisoning, gas leaks, and fires linked to faulty appliances cause hundreds of hospitalisations every year in Great Britain.

If you're a social housing resident and your gas appliances are managed by Correct Contract Services (CCS), your regular checks and maintenance are taken care of. It's still important to remain vigilant, though. 

The good news: staying gas safe is straightforward. It comes down to four things.

The four pillars of gas safety

Annual Safety Check

Have all gas appliances inspected and serviced every year by a registered engineer. This isn't optional for landlords, it's the law.

Carbon Monoxide Alarm

Fit a CO alarm in every room that contains a gas appliance. Check the battery regularly. CO is invisible and odourless. Alarms save lives.

Know Your Flames

A healthy gas flame burns crisp and blue. Lazy, yellow, or orange flames are a warning sign that something is wrong. Get it checked immediately.

Registered Engineers Only

Only a Gas Safe registered engineer can legally work on your gas appliances in the UK. Always check their ID card before letting anyone in.

Recognising the warning signs

Carbon monoxide is sometimes called the "silent killer" but your home can still give you clues. Look out for:

  • Yellow or orange flames

    on your gas hob or boiler pilot.

  • Sooty or black marks

    around an appliance.

  • Excessive condensation

    on windows near the boiler.

  • Symptoms in the home

    Persistent headaches, nausea, or dizziness that improve when you go outside are classic signs of CO exposure.

The law: What you must do

If you're a homeowner

There is no legal obligation to have an annual gas safety check on your own home, but it is strongly recommended by the Health and Safety Executive (HSE) and all major safety bodies. Skipping a service is the leading cause of preventable gas appliance failure.

If you're a landlord

Legal Requirement (Gas Safety Regulations 1998)

Landlords in Great Britain are legally required to: arrange an annual gas safety check on all appliances and flues by a Gas Safe registered engineer; provide tenants with a copy of the Gas Safety Record (CP12) within 28 days of the check; and keep records for at least two years. Failure to comply can result in prosecution and an unlimited fine.

Checking your engineer is Gas Safe registered

Anyone who works on gas in the UK must by law be on the Gas Safe Register, the official list of qualified engineers regulated by the HSE. Before any work begins:

1. Ask to see their Gas Safe ID card.
2. Check the back. It lists the specific types of work they're qualified to carry out.
3. Verify their registration online at GasSafeRegister.co.uk or call 0800 408 5500.

Never hire someone who can't produce a valid Gas Safe card, regardless of how cheap the quote.

Carbon monoxide alarms: What you need to know

Under the Smoke and Carbon Monoxide Alarm (Amendment) Regulations 2022, landlords in England have been required since October 2022 to fit carbon monoxide alarms in all rooms with a fixed combustion appliance (excluding gas cookers). Scotland and Wales have similar requirements under their own regulations.

For homeowners, while not legally mandatory, fitting CO alarms is one of the cheapest and most effective safety steps you can take. Alarms typically cost between £20 and £40 and are available from hardware and DIY stores across the UK.

Your annual gas service

Social housing residents with CCS

CCS has you covered

If you're a social housing resident and your gas appliances are managed by CCS, you don't need to arrange anything yourself. We'll be in touch to book a convenient appointment.

If you've missed a booking or have a query, contact your housing provider directly.

Private homeowners

Not covered by a managed service?

Don't leave it to chance. Find a Gas Safe registered engineer in your area, or ask your energy supplier about a boiler servicing plan.

Never hire anyone who can't show a valid Gas Safe ID card.

Social housing residents with CCS

CCS has you covered

If you're a social housing resident and your gas appliances are managed by CCS, you don't need to arrange anything yourself. We'll be in touch to book a convenient appointment.

If you've missed a booking or have a query, contact your housing provider directly.

Private homeowners

Not covered by a managed service?

Don't leave it to chance. Find a Gas Safe registered engineer in your area, or ask your energy supplier about a boiler servicing plan.

Never hire anyone who can't show a valid Gas Safe ID card.

More information

For further information, take a look at these important resources.

Gas Safe Register Safety Info

Gas Safety Week Top Tips

Emergency: If you suspect a gas leak

Don't use any switches, naked flames, or electrical items. Open windows, leave the building, and call the National Gas Emergency Service on 0800 111 999 — it's free and available 24/7.

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