This policy provides you with details of how we, Correct Contract Services Limited, collect and process your personal data collected through this website www.correctcs.co.uk
The Data Controller for this website is Correct Contract Services Ltd, Unit 21B Hopkinson Way, West Portway Industrial Estate, Andover, Hampshire, SP10 3ZE
Correct Contract services is also referred to as ‘we’, ‘us’, ‘our’ or ‘the Company’ in this document.
If you wish to access the information we store about you, have it corrected, or request for it to be deleted please contact the Office Manager at firstname.lastname@example.org. Our postal and telephone contact details are given on the contact page of this website www.correctcs.co.uk/contact-us.
What information do we collect about you?
We collect and process some or all of the following types of personal data. Personal data is any data which could be used to identify an individual person.
Identity data – may include first name, last name, username, age or date of birth, title and gender
Contact data – may include email address, phone number(s), contact address, billing address, delivery address.
Financial data – may include bank account details e.g. if we need to make a payment or reimbursement to you. We do not store debit or credit card details on this website or on any systems within our company.
Transaction data – may include details of payments and transactions between us
Technical data – may include your IP address, login information if you access a user portal on this website, browser type and device type, operating system and platform, time zone setting and location.
Profile data – may include username and encrypted password, purchases and orders, your account preferences and interests, reviews feedback and survey responses.
Usage data – may include information about how you use our website such as which pages you have visited, when and for how long.
Communications data – may include your preferences as to how you would like to be contacted by us.
We make use of aggregated data collection through services such as Google Analytics for website traffic but we never use such data to identify individuals.
We do not process any Sensitive Data about you such as details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data or information about criminal convictions and offences.
How we collect your personal data
We collect personal data by a number of methods:
direct contact via email link or contact form on this website, or indirectly by phone or post
order for a product or service
registration for any membership area on this website
signing up for any newsletter or requesting resources or quotations to be sent to you
automated technologies such as Google Analytics. Such data will normally be treated as anonymous
server logs – server logs will store IP addresses but we never relate these to any individual
from public domain resources such as your own website, Companies House, or public directories
data provided to us by someone with whom you have a contract, who has themselves contracted us to provide a service on their behalf
How do we use your data?
We will only process your personal data legally and fairly. We may use it for the following purposes:
to perform a contract between us for the delivery of goods or services
where it is in your legitimate interest and our legitimate interest to process your data, such as replying to a question which you have submitted via our contact form or an email link on this website
where there is a legal requirement for us to comply with a statutory obligation such as taxation or employment law
Generally unless stated otherwise we rely on the first of these purposes, the existence of a contract between us for the supply of products or services.
Where you have established a contract with us e.g. for the supply of goods or services, or we are engaged by someone with whom you have a contract such as a landlord, managing agent or lead contractor, or where we are obliged by law to process certain data about you, we will only be able to deliver the contract if you provide us with the necessary personal data. If you don’t provide us with that data, we will not be able to fulfil the contract. We will endeavour to immediately inform you that we are not able to fulfil the contract for this reason, provided that we have contact data for you.
We will only use your personal data for the purpose for which we collected it, unless we have subsequently obtained your consent to use it for a different purpose, or need to do so in our own legitimate interest such as debt collection.
All the personal data we process is processed by our staff or subcontractors in the UK. For the purposes of IT hosting and backup copies of this information may be stored on servers elsewhere within the European Union. No 3rd parties will be permitted access to use your personal data unless the law allows them to do so.
We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.
Who will we share your data with?
We do not share your data with third parties for their use, unless obliged to do so for legal reasons. Your data may be processed on our behalf by our subcontractors such as bookkeepers and accountants, payroll bureaus, debt collection agencies, website hosting providers, marketing agencies working on our behalf, and other subcontractors acting on our behalf. These subcontractors will only process your data in line with our instructions.
Accessing and correcting your information
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email at email@example.com or write to us at Unit 21B Hopkinson Way, West Portway Industrial Estate, Andover, Hampshire, SP10 3ZE
We want to make sure that your personal information is accurate and up to date. Please ask us to correct or remove information you think is inaccurate.
What are your rights
If at any point you believe the information we process on you is incorrect you can request to see this information and have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact us at firstname.lastname@example.org to have the matter investigated.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office https://ico.org.uk/ . However we would appreciate it if you can first contact us to express your dissatisfaction so that we can attempt to resolve your concerns.
© Correct Contract Services 2018