Gas Service Supervisor

What We Offer:

• Pension Scheme: Auto-enrolment following probation.
• Flexible Annual Leave: Buy or sell leave after successful probation.
• Enhanced Benefits Package: Available after two years of service, based on performance.
• Professional Development: In-house and external training opportunities.
• Employee Assistance Program: 24/7 support for all staff.
• Refer a Friend Bonus Scheme: Reward scheme for successful referrals.
• Parking: Available at office locations.

Key Responsibilities:

• Carry out supervision of Gas/Heating maintenance and repairs to client properties and major contracts.
• Always conduct themselves professionally and responsibly on behalf of CCS Limited.
• Carry out all works in line with Gas Safety Installation and use Regulations, Gas Safe requirements, and other industry regulations/company procedures and stipulations.
• Develop engineers with training and knowledge.

Key Duties:

• Support the Senior Gas Contract Manager in the day-to-day operations.
• Develop apprentices by supervising and training on different elements of their portfolio.
• Provide information to aid the development of trade staff by the same opportunities.
• Resolve technical problems and communicate with staff, analysing data, and identifying solutions with the Installation Contract Manager.
• Provide information by answering questions and requests to engineers & clients.
• Maintain contract KPI’s and quality standards of the company by installing efficiently and safely with a high-quality finish.
• Deliver a high-quality service to the client and their customers, respecting all individuals and meeting the challenges presented.
• Carry out all works strictly in line with company procedures and all standards within the industry: Gas Safe, Gas Regulations, code of practice, and best practice.
• Supervise overall servicing and maintenance works across contracts.
• Liaise with residents and CCS clients as and when required about the works being undertaken.
• Ensure all PPE is present and correct, including Covid-19 specific measures.
• Ensure all equipment is calibrated and in good working order.
• Manage van stocks for engineers and changes each season.
• Manage call-out rotas for engineers in advance.
• Educate operatives on quality of documentation completed and complete QC checks on all documents provided daily.
• Responsible for all equipment owned by CCS and ensure the maintenance and upkeep of such equipment.
• Ensure all appointments are kept, and all CCS tenants/clients are informed.
• Carry out duties as required by any senior manager or member of staff representing such manager.
• Stay updated with all gas safety legislation and codes of practice involving your discipline and provide this via TBT’s to operatives regularly.
• Carry out all reporting of variations to any works and update the administration department of changes to requirements on site.
• Engage and attend all staff briefings and company functions.
• Contribute to team effort by accomplishing related results as needed.
• Liaise with all other engineers and staff to ensure targets are reached, organising electrical works and building works on any given installation.
• Produce a safety certificate or job sheet for all works, and any other reports or records required for the works.
• Submit valid and accurate time sheets, delivery notes, expenses, and any other documentation weekly.

Other Benefits:

• Competitive salary with OTE (On Target Earnings) of £50K, which includes overtime based on experience.
• Opportunities for career development and advancement within our organisation, including the opportunity to upskill to Renewable Energy.
• 25 Days Annual Leave + 8 Bank Holidays.
• Supportive work environment with a focus on teamwork and collaboration.
• Access to ongoing training and professional development opportunities.

Skills/Qualifications:

• General competence in the given trade, CCN1, CENWAT, CKR1, HTR1, CPA1.
• C&G Energy efficiency.
• NVQ 2 or equivalent.
• Unvented hot water systems would be advantageous.
• Good fault-finding skills.
• Punctuality, professionalism, flexibility, and working knowledge of Mobile PDA.

Experience Required:

• Minimum of 3 years’ experience at supervisory level.
• Experience of working within the Social Housing sector on gas/renewable maintenance contracts.
• Experience supervising others.
• Experience of working with residents and clients directly.
• A clean UK driving license and DBS check will be required.
• Experience working within the renewables industry.

Personal Attributes:

• You pride yourself on truth and share knowledge for the greater good.
• You are committed to improvement and are an active team participant.
• You accept responsibility for your role and promote ownership in others.
• You have a desire to be successful and achieve goals, whether small or large.
• You are flexible to meet business needs and actively work towards expanding your knowledge and developing your skills.

Why Choose CCS?

• Develop new skills with our full training programs, coaching, and mentoring support.
• Grow your career with us, with clear pathways for personal development.
• Enjoy long-term contracts and job security.
• Earn excellent rates of pay that reflect your skills and dedication.

About Us

CCS was established in 2007 to deliver high-quality boiler installation services to social housing customers. Over the years, our diverse team has grown significantly, enabling us to expand our offerings and incorporate cutting-edge technologies. Today, we are at the forefront of renewable energy installations, setting industry standards and leading the way in innovative solutions for our clients.