Training & Development Coordinator – Andover

Benefits for working at CCS:

• Pension Scheme, (Auto-enrolment after completion of probation.).
• Buying / Selling of annual leave after successful probation period in the allocated window.
• Potential for enhanced benefits package after two years’ service, based on performance.
• Professional growth.
• Parking available in office locations.
• Refer a friend bonus scheme.
• Work related training (in-house and external where appropriate).
• 24/7 Employee Assistance Program

Duties:

• Ensure that all mandatory training is conducted on time and in line with legal and industry standards. Track and monitor training expirations, ensuring that renewals are completed promptly.
• Develop, maintain, and regularly update comprehensive training and skills matrices to monitor and assess the skill levels and training needs of employees across the organisation.
• Design and implement talent development programmes to identify and nurture high-potential employees. Facilitate career development and succession planning initiatives.
• Coordinate apprenticeship programmes, working closely with external training providers and ensuring that all apprentices receive the necessary support and training to succeed.
• Liaise with external training providers to source, negotiate, and manage training courses. Evaluate the effectiveness of external training providers and make recommendations for improvements or changes.
• Develop and deliver induction training programmes for new employees, ensuring a smooth onboarding process and alignment with company values and procedures.
• Create and maintain training guides, manuals, and other educational materials to support both new and existing employees.
• Work with department heads to identify key skills required for various roles and map these against current employee capabilities to identify gaps and training needs.
• Collaborate with leadership to identify key roles and potential successors, ensuring that training and development plans are in place to support these transitions.
• Maintain accurate and up-to-date records of all training activities, ensuring that evidence of completed training is logged and easily accessible for audits or reviews.
• Implement systems to monitor and alert on the expiry of mandatory training certifications, ensuring timely renewals and ongoing compliance.
• Identify and promote training resources and opportunities that align with the organisation's needs, maximising training efficiency and cost-effectiveness.
• Manage and oversee the delivery of protean training, via Line Managers, ensuring that employees are equipped with the skills needed for evolving roles.

Skills/Qualifications:

• Detail-oriented with a strong focus on compliance and accuracy.
• Excellent organisational skills with the ability to manage multiple projects and deadlines.
• Strategic thinker with the ability to align training initiatives with business goals.
• Ability to work collaboratively and build strong relationships across the organisation.
• Adaptable and flexible, with a commitment to fostering a learning culture.
• Proficiency in using training management software and tools.
• CIPD qualification or equivalent in Training & Development is desirable, but not essential.

Experience Required:

• Proven experience in a similar training and development role, ideally within a regulated industry.
• Strong knowledge of training and development practices, including compliance, skills mapping, and succession planning.
• Experience managing apprenticeship schemes and working with external training providers.

Personal Attributes

• You pride yourself on truth and share knowledge for the greater good.
• You are committed to improvement and are an active team participant.
• You accept responsibility for your role and promote ownership in others.
• You have a desire to be successful and achieve goals, whether small or large.
• You are flexible to meet business needs and actively work towards expanding your knowledge and developing your skills.